Brand Factory respects your privacy. Consistent with our commitment to providing you satisfying and helpful information about us, we have found that collecting Personal Information (defined below) through www.brandfactoryonline.com (the "Site") and our stores, helps us better understand the products and services most helpful to you.
Use of Information Collected by Us
Brand Factory may collect two types of information about users: "Personal Information" (such as name, email address, mailing address, phone number) and "Aggregate Information" (such as information about how many users log on to our Site on a daily basis or frequency of customer visits to Brand Factory Stores).
We use customer information in an effort to improve your shopping experience and to communicate with you about our products, services, promotions and contests. We may also use this information to make offers to you, to help us target specific products and services to you, and to help us develop and improve our Site and Stores and tailor our Site and Stores to your interests.
Personal Information Collected Online by www.brandfactoryonline.com and at Our Stores
Personal Information is collected online by us when users voluntarily register with www.brandfactoryonline.com. We may receive personal usage and demographic information from our Stores and from third parties we work with including, for example, www.futurebazaar.com.
In our Stores, Personal Information is collected from you in a number of ways, including the following:
Aggregate Information Collected Online by www.brandfactoryonline.com and at Our Stores
Aggregate Information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, frequency of Store visits, Site pages you access most frequently or search terms you enter. Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information.
For example, the number of people who shopped at www.brandfactoryonline.com during a specific time period or the number of people who shopped at our Stores who are 25 years of age is Aggregate Information that does not personally identify a specific user. Both www.brandfactoryonline.com and our Stores collect Aggregate Information.
Sharing Information with Third Parties
www.brandfactoryonline.com and our Stores may divulge Personal Information if such action is required for Brand Factory or any of our service providers or consultants to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or any valid administrative request from a law enforcement agency. In addition, we may divulge Personal Information if we or any of our service providers or consultants believes that such disclosure is necessary to address any unlawful acts or acts that may endanger the health or safety of another customer or of the general public.
We may share Personal Information and Aggregate Information with our service providers, consultants and affiliates for our internal business purposes.
Links to Other Sites
Personal Information Collected By Brand Factory and Correction Requests
You can ask us by mail for a summary of any Personal Information that www.brandfactoryonline.com or the Brand Factory Stores have retained about you. Please address your request to (MENTION DESIGNATION OF THE CONCERNED PERSON AND OFFICE ADDRESS). We will send such information for review only to the email address or mail address that we have on file for the visitor name that is associated in our database for such information.
If at any time you wish to change, correct or update your Personal Information, please send your request to (MENTION DESIGNATION OF THE CONCERNED PERSON AND OFFICE ADDRESS). Please be sure to include your email address, full name and postal address.
No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of www.brandfactoryonline.com to intercept or access transmissions or private communications unlawfully.
While we strive to protect your Personal Information, neither www.brandfactoryonline.com nor any of our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is done at your own risk.
Limitation on Liability
IN NO EVENT SHALL WWW.BRANDFACTORYONLINE.COM, THE BRAND FACTORY STORES OR ANY OF THEIR AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF THESE ENTITIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE.
These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
The laws of India will govern these disclaimers, terms and conditions without giving effect to any principles of conflict of law.
All content included in the Site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of www.brandfactoryonline.com or its content suppliers and protected by Indian copyright laws.
The compilation (meaning the collection, arrangement and assembly) of all content on the Site is the exclusive property of www.brandfactoryonline.com and protected by Indian copyright laws.
All software used on the Site is the property of www.brandfactoryonline.com or its software suppliers and protected by Indian copyright laws. Permission is granted to electronically copy and print hard copy portions of the Site for the sole purpose of placing an order on the Site or using the Site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of the Site is strictly prohibited.
All trademarks, logos, service marks and trade names are proprietary to www.brandfactoryonline.com, Future Retail Limited or other respective owners that have granted the Site the right and license to use such intellectual property.
Registration, Accounts and Passwords
If you register and create an account on the Site you agree to be responsible for: (i) maintaining the confidentiality of passwords or other account identifiers which you choose, and (ii) all activities that occur under such password or account identifiers.
The information, services, products offered for sale and materials contained in and/or advertised on the Site, including, without limitation, text, graphics and links, are provided on an "As Is" basis with no warranty. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRAND FACTORY AND ITS SUPPLIERS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.
In addition, www.brandfactoryonline.com and its suppliers do not represent or warrant that the information accessible via the Site is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice.
Links to Other Web sites and Services
This Site may contain links to Web sites other than our own. www.brandfactoryonline.com does not assume any responsibility for those sites and provides those links solely for the convenience of our visitors.
www.brandfactoryonline.com does not control the content of these sites and takes no responsibility for their content, nor should it be implied that www.brandfactoryonline.com endorses or otherwise recommends such sites or the products or services offered.
Limitation on Liability
IN NO EVENT SHALL BRAND FACTORY OR ANY OF ITS AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF BRAND FACTORY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
Welcome to the Brand Factory, brought to you by Future Lifestyle Fashions Ltd. In using the Brand Factory service, of Future Lifestyle Fashions Ltd. you are deemed to have accepted the terms and conditions listed below. All products/services and information displayed on Brand Factory constitute an 'invitation to offer'. Your order for purchase constitutes your 'offer' which shall be subject to the terms and conditions as listed below. Brand Factory reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Brand Factory prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
Use of the Site is available only to persons who can form legally binding contracts under applicable
law. Persons who are 'incompetent to contract' within the meaning of the Indian Contract Act, 1872
including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under
the age of 18 years but at least 13 years of age you may use this Site only under the supervision of
of 18 years your parents or legal guardians can transact on behalf of you if they are registered users.
You are prohibited from purchasing any material which is for adult consumption the sale or purchase
of which to/by minors are strictly prohibited.
Brand Factory reserves the right to terminate your membership and refuse to provide you with access to the Site if Brand Factory discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by Brand Factory for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this website from India. Brand Factory makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. Brand Factory will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Brand Factory you agree to be bound by the Terms and Conditions.
1.Provide true, accurate, current and complete information about yourself as prompted by Brand
Factory’s registration form (such information being the 'Registration Data'). All the information which
compulsorily needs to be filled are marked in asterix (*) sign.
2.Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Brand Factory has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, Brand Factory has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
While Brand Factory strives to provide accurate product and pricing information, pricing or
typographical errors may occur. Brand Factory cannot confirm the price of a product until after you
order. In the event that a product is listed at an incorrect price or with incorrect information due to an
error in pricing or product information, Brand Factory shall have the right, at our sole discretion, to
refuse or cancel any orders placed for that product, unless the product has already been dispatched.
In the event that an item is mis-priced, Brand Factory may, at its discretion, either contact you for
instructions or cancel your order and notify you of such cancellation. Unless the product ordered by
you has been dispatched, your offer will not be deemed accepted and Brand Factory will have the
right to modify the price of the product and contact you for further instructions using the e-mail
address provided by you during the time of registration, or cancel the order and notify you of such
cancellation. In the event that Brand Factory accepts your order the same shall be debited to your
credit card account and duly notified to you by email that the payment has been processed. The
payment may be processed prior to Brand Factory dispatch of the product that you have ordered. If
we have to cancel the order after we have processed the payment, the said amount will be reversed
back to your credit card account.
We strive to provide you with the best prices possible on Brand Factory as well as in all our group stores under the corporate entity - Future Group. However, sometimes a price online may not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without notice.
1.Brand Factory may suspend the chat service at any time without notice. 2.Brand Factory or its executives are not responsible for any delay caused in attending to or replying to the queries via chat. 3.Communication through chat would be stored by Brand Factory for future reference; customer would not have the right to access this information at a later date. 4.While chatting you may not put on any objectionable information i.e. unlawful, threatening, abusive, defamatory, obscene information. 5.The chat room will not be used for selling of any products or advising on business opportunity or any other form of solicitation. 6.Powered by Comm100. 7.You may proceed further, and chat with our online customer care executive only if you agree to the above terms and conditions
1.That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Brand Factory for redelivery shall be claimed from you. 2.That you will use the services provided by Brand Factory, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site. 3.You will provide authentic and true information in all instances where such information is requested of you. Brand Factory reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Brand Factory has the right in its sole discretion to reject the registration and debar you from using the Services of Brand Factory and / or other affiliated websites without prior intimation whatsoever. 4.That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site 5.That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects. 6.That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description. 7.To receive promotional mailers and sms
1.Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material. 2.Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice. 3.Gaining unauthorised access to other computer systems. 4.Interfering with any other person's use or enjoyment of the Site. 5.Breaching any applicable laws; 6.Interfering or disrupting networks or web sites connected to the Site. 7.Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. Brand Factory reserves full right to take appropriate action against you, for violating the above mentioned rules and regulations.
We have made every effort to display the colours of the products that appear on the Site as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colours will be accurate.ImagesWe strive hard to get the real image of every product listed, but it should be considered indicative only.
Brand Factory may at any time update the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on Brand Factory. You should regularly review the Terms & Conditions on Brand Factory. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Mumbai shall have exclusive jurisdiction in any proceedings arising out of this agreement.Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Future Retail Ltd. and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Mumbai. The language of Arbitration shall be English. The High Court of judicature at Mumbai alone shall have the jurisdiction and the Laws of India shall apply.
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Brand Factory on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the 'Comments') shall be and remain Brand Factory property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Brand Factory of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Brand Factory owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Brand Factory will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Brand Factory is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam' Brand Factory does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant Brand Factory the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Brand Factory and its affiliates for all claims resulting from any Comments you submit. Brand Factory and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
Brand Factory and its suppliers and licensors expressly reserve all intellectual property rights in all
text, programs, products, processes, technology, content and other materials, which appear on this
Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any
license under any of Brand Factory or any third party's intellectual property rights. All rights, including
copyright, in this website are owned by or licensed to Brand Factory. Any use of this website or its
contents, including copying or storing it or them in whole or part, other than for your own personal,
non-commercial use is prohibited without the permission of Brand Factory. You may not modify,
distribute or re-post anything on this website for any purpose. The Brand Factory names and logos
and all related product and service names, design marks and slogans are the trademarks or service
marks of Future Lifestyle & Fashions Ltd. All other marks are the property of their respective
companies. No trademark or service mark license is granted in connection with the materials
contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark
in any manner. References on this Site to any names, marks, products or services of third parties or
hypertext links to third party sites or information are provided solely as a convenience to you and do
not in any way constitute or imply Brand Factory endorsement, sponsorship or recommendation of
the third party, information, product or service. Brand Factory is not responsible for the content of
any third party sites and does not make any representations regarding the content or accuracy of
material on such sites. If you decide to link to any such third party websites, you do so entirely at
your own risk.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of Brand Factory or its suppliers and protected by Indian and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Brand Factory, one of its affiliates or by third parties who have licensed their materials to Brand Factory and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of Brand Factory and is also protected by Indian and International copyright laws.
You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Brand Factory and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
You agree to defend, indemnify and hold harmless Brand Factory, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Brand Factory or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
This User Agreement is effective unless and until terminated by either you or Brand Factory. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Brand Factory may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to Brand Factory. Upon any termination of the User Agreement by either you or Brand Factory, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Brand Factory's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.
The Site is provided without any warranties or guarantees and in an 'As Is' condition. You must bear
the risks associated with the use of the Site.
The Site provides content from other Internet sites or resources and while Brand Factory tries to ensure that material included on the Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Brand Factory will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site. This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, Brand Factory or its suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement.
Without prejudice to the generality of the section above, the total liability of Brand Factory to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you.
Brand Factory, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, Brand Factory assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.
You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, 'flooding,' 'spamming,' 'mailbombing' or 'crashing;' (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Brand Factory will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Brand Factory on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer). Entire Agreement If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue to be in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Brand Factory with respect to the Brand Factory sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Brand Factory with respect to the Brand Factory sites/services. Brand Factory's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.